Last updated: April 9, 2026
This Shipping Policy applies to all orders placed on https://www.astericwrld.com.
By placing an order, you agree to the terms outlined below.
Processing Time
Orders are processed and dispatched within 1 to 2 business days after receiving
your order confirmation email. You will receive a separate notification once your
order has shipped. Please note that during peak seasons or promotional events,
processing times may be slightly longer.
Shipping Destinations and Estimated Delivery Times
We ship to multiple countries across Europe and beyond. Available destinations
are confirmed at checkout. Estimated delivery times are calculated from the date
of dispatch:
Germany — Free Shipping — 6 to 10 business days
France — Free Shipping — 7 to 12 business days
Spain — Free Shipping — 7 to 12 business days
Italy — Free Shipping — 7 to 12 business days
Netherlands — Free Shipping — 7 to 12 business days
United Kingdom — Free Shipping — 7 to 14 business days
Other countries — Free Shipping — 10 to 20 business days
Delivery times are estimates and may vary due to customs clearance procedures,
public holidays, or unforeseen carrier circumstances.
Shipping Costs
We offer free shipping on all orders, regardless of order value. There are no
hidden fees or additional delivery charges added at checkout.
Shipping Carrier
We partner with reliable international carriers, including DHL, to ensure the
safe and timely delivery of your orders.
Order Tracking
Once your order has been shipped, you will receive an email containing a tracking
number. You can use this number to monitor your delivery on the carrier's website.
Please allow up to 48 hours for tracking information to become available after
receiving your shipping confirmation.
Customs, Duties, and Taxes
For orders shipped within the European Union, all prices displayed on our website
are final and include the applicable VAT. No additional charges will be added at
checkout.
For orders shipped outside the European Union, or where goods are dispatched from
international warehouses, your order may be subject to customs clearance
procedures. We handle all necessary customs procedures to minimise unexpected
charges upon delivery. If you are asked to pay additional customs fees by the
carrier, please contact us immediately at service@astericwrld.com.
Delivery Issues
Incorrect Address
Please ensure that your shipping address is entered correctly at checkout. We are
not responsible for failed deliveries resulting from incorrect address information
provided by the customer. If you notice an error after placing your order, please
contact us immediately.
Lost or Stolen Packages
If your tracking information shows that your package was delivered but you have
not received it, please first check with your neighbours or local post office. If
you are still unable to locate your package, contact us at service@astericwrld.com
and we will open an investigation with the carrier on your behalf.
Contact
For any questions regarding your shipment or this policy, please contact us at:
Email: service@astericwrld.com
Response time: 2 to 3 business days