This Privacy Policy explains how Asteric Digital Commerce LLC ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://www.astericwrld.com (the "Site" ). We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.
1. Data Controller
The data controller responsible for the processing of your personal data on this website is:
Asteric Digital Commerce LLC
3152 Indian River Parkway
Mims, Florida 32754
United States of America
Email: contacto@asteric.com.mx
2. What Personal Data We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
2.1 Device Information
•Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
•Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
•Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
•Legal basis (GDPR): Article 6(1)(f) GDPR (Legitimate Interest).
2.2 Order Information
•Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal email, etc.), email address, and phone number.
•Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
•Source of collection: collected directly from you.
•Legal basis (GDPR): Article 6(1)(b) GDPR (Performance of a Contract).
3. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
•Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
•Payment Processors: We share your payment information with our payment gateways (e.g., Shop Pay, PayPal, Stripe, Apple Pay, Google Pay ) to process your transactions securely.
•Shipping Partners: We share your shipping details with DHL to deliver your orders.
•Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. International Data Transfers
As we are located in the United States, your personal data will be transferred to and processed in the US. We ensure that such transfers are carried out in compliance with the GDPR, typically by relying on Standard Contractual Clauses (SCCs) approved by the European Commission or ensuring our partners are certified under the EU-US Data Privacy Framework.
5. Data Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. We retain this data to comply with legal and tax obligations (e.g., commercial and tax retention periods in Germany, which can be up to 10 years).
6. Your Rights under the GDPR
If you are a resident of the European Economic Area (EEA), including Germany, you have the following rights regarding your personal data:
•Right of Access (Art. 15 GDPR): You have the right to request access to the personal data we hold about you.
•Right to Rectification (Art. 16 GDPR): You have the right to request that we correct any inaccuracies in your personal data.
•Right to Erasure (Art. 17 GDPR): You have the right to request that we delete your personal data, subject to certain exceptions (e.g., legal retention requirements).
•Right to Restriction of Processing (Art. 18 GDPR): You have the right to request that we restrict the processing of your personal data.
•Right to Data Portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
•Right to Object (Art. 21 GDPR): You have the right to object to the processing of your personal data, particularly for direct marketing purposes.
7. Cookies and Tracking Technologies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.
Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Our website uses SSL (Secure Socket Layer) encryption to ensure the secure transmission of sensitive data, such as payment information.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contacto@asteric.com.mx or by mail using the details provided below:
Asteric Digital Commerce LLC
3152 Indian River Parkway
Mims, Florida 32754
United States of America